![]() Try the suggestions below, starting with the first and working your way down!ġ) Something people don't often think about is the fact that your Antivirus or Firewall might be mistakenly flagging the tablet driver as a threat. Q: I installed the drivers, but windows still isn't recognizing the tablet! OR Windows keeps installing generic drivers over the UC-Logic ones!Ī: This usually means Monoprice's drivers are encountering interference with something on your system. Only plug it in after you've finished the process. Oh, and don't have your tablet plugged in during all this uninstalling/reinstalling debacle. When you've finished installing new drivers, RESTART. Any time you uninstall drivers, even if it's just to switch between CD Drivers to UC-Logic ones, you need to restart. Please remember to uninstall any old Wacom or "other brand" of tablet drivers before attempting to install Monoprice drivers. IMPORTANT: UC-LOGIC drivers do not work with models 1053! They use HUION specific drivers! koogleblitz was kind enough to point this out to me and goes on further to say, " The Monoprice 1054 uses the HUION h610 and h58l drivers. If you're using a Monoprice models 1054 (or Huion) get the Huion replacement. It's actually significantly better then the default one. (For Monoprice/UC-Logic tablets, Ugee makes a wonderful replacement pen. If you ruin the pen, you'll need to buy a new one. ![]() If you drop the pen (especially on the nib), you'll break the interior sensor. Use the holder, lay it on it's side, or store it "eraser" side down. !!IMPORTANT!! Never store your pen nib pointing down unless using the holder it came with. (I used some perfectly good Ravoc batteries once and it was only when I replaced them with a different brand did the pen start working. If your first attempt doesn't work, try a different brand of battery. Check to make sure the connectors are properly touching the battery. ![]() Be gentle when opening and closing your pen and be aware of "the groove". They're sturdy enough when in one piece, but fragile when taken apart. (There is also a plastic see-through casing that needs to be removed before the batteries work.) If you've had the tablet for quite some time, it's likely time to change the battery out for a new one. If you just got the tablet, the batteries could be old or dead and need to be replaced. Q: I'm having a problem with my pen! OR When I use the pen on the tablet, nothing happens!ġ) Pen is not recognized by tablet: Check the pen's batteries. Continue down the list until you find something that works. If this doesn't work, please move onto the next question. This is just to check and make sure it's not a bad USB port. Q: I plugged my tablet in and nothing is working! The computer doesn't recognize the tablet at all.Ī: First, if you're using a USB port in the front of your computer, try one in the back. For alternatives to Cintiqs, please follow this link. This is more along the lines of a Bamboo or Graphire. Q: Will I be able to see what's on my monitor in the tablet?Ī: This question always surprises me but a lot of people ask this so I might as well answer. Once you've loaded the Restore Point, install drivers, restart computer, and then plug tablet in. ![]() To get around this, access the SYSTEM RESTORE in Windows 7 and select a Restore Point that was created before plugging in your tablet. Lots of problems start when people plug their tablet in before installing the drivers!! If you've accidentally plugged the tablet in first, Windows will force you to use it's generic crummy drivers (which is where 80% of the problems start). !!IMPORTANT!! READ BEFORE DOING ANYTHING WITH YOUR TABLET: INSTALL DRIVERS FIRST! Restart computer and then plug in tablet. ![]()
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